By using the Kaizen Hive’s payment service, “sub-billers” agree to abide by the following conditions:

• Consumers of sub-billers shall use Kaizen Hive’s payment services to pay their dues online.
• Kaizen Hive shall provide ONLY payment processing services to sub-billers and it will not cater their business processes or flow.
• Sub-biller will sign a tripartite participation memorandum among Sub-Biller, 1-LINK & Kaizen Hive. 
• In case sub-billers need automaton of their end-to-end system that will be covered separately in IT services provided by Kaizen Hive under the head of “Design & Development of IT Systems” and costing will be done based on complete requirements.

Payment Instrument	Settlement Method	Settlement Period
1-BILL	Interbank Fund Transfer (IBFT)	T+0 / T+1 (As the case may be)
Account/Mobile Wallet Based Transactions	Funds Transfer into Account with Settlement Bank	T+2 Second working day of transaction
	funds transfer into bank account any other schedule bank except Settlement Bank	T+3 Third working day of transaction
Card Based Transactions	Funds Transfer into Account With Settlement Bank	T+3 Third working day of transaction
	funds transfer into bank account any other schedule bank except Settlement Bank	T+4 Forth working day of transaction

 

Sub-billers shall make payment to Kaizen Hive against the terms & conditions defined introduction section SCOPE 1 as per mutually agreed rate at the time of award of contract.

• Kaizen Hive shall deduct charges as per agreed rate against each successfully processed CLINK_ID as service charges as per SCOPE-1 (inclusive of FED or any other applicable tax). These charges shall be collected from end users inclusive of the original transaction amount, in lieu of every transaction for which payment has been successfully received in sub-biller’s Bank Account.
• T+1: Means Account Settlement will be done in sub-billers account on next working day.
• T: Means Account Settlement will be done in sub-biller’s account on the same day.
• Per transaction charges will be revised and added in the current charges at the rate of 10% of the per transaction charges every year.
• All charges are Inclusive of Taxes.
• There shall be no initial cost / one time cost in lieu of scope of work SCOPE-1.
• There shall be no extra charges for the services defined in Appendix-A SCOPE-1

 

Sr.	Head	Quoted Cost
1)	INITIAL COST	0/-
	Integration and processing of <<sub-biller>> Online system with CLINK Payment Gateway.	0/-
2)	TRANSACTION FEE
	Per Transaction / Application Fee (Industry specific charges applicable. Contact us at contact@kaizenhive.com for detailed Service of Charges.)

 

Sub-billers shall make extra payment to Kaizen Hive against the terms & conditions defined introduction section SCOPE 2 as per mutually agreed rate at the time of award of contract.

• Any bug / system glitch will be resolved on PRIORITY and no fees / charges will be charged.
• Any change(s) in the scope of work – SCOPE 2, effort, time & cost will be re-evaluated, and charges will be shared along with tentative timeline accordingly.
• Payment shall be made to Kaizen Hive as per below defined schedule
  1. 25% at the time of award of contract
  2. 50% at the time of successful User Acceptance of Testing (UAT) of the project.
  3. 25% at the time of launch of the system.